Questions and answers
How much does it cost to post an obituary?
A Standard notice costs KSh 1,300 and shows the full notice for 90 days. A Forever memorial costs KSh 2,500 and stays online permanently. You pay once with M-Pesa or card.
How fast does a notice go live?
Within about two minutes of payment. You get the link and your confirmation code on screen and by email.
Can I save the form and finish later?
Yes. Tap "Save and finish later" on any step. We show and email you a link that keeps your draft for 14 days.
What happens after 90 days on the Standard plan?
The page becomes a simpler archived memorial (name, dates, photo, story and condolences) so people can still find it. You can restore the full page with photos at any time by upgrading to Forever.
How do I edit or remove a notice?
Go to the Edit page and enter the confirmation code and the M-Pesa number you paid with. You can change details, approve shared photos, hide messages, upgrade, or remove the notice.
How do you check notices are genuine?
Every notice is paid for from a Kenyan M-Pesa number that we keep on record, the person posting confirms they are family or have the family's permission, and anyone can report a notice. A notice that several people report is hidden until we review it, usually within 24 hours.
Can I post contributions or harambee details?
Yes, in the service details step. We show a reminder to mourners to confirm payment details with the family. We never collect contributions ourselves.
Can friends share photos?
Yes. Visitors can send photos to a notice. They only appear after the family approves them from the Edit page.
Is the site available in Kiswahili?
Yes. Use the Kiswahili link at the top of any page.